Dean Frank Reynolds

Accessibility Consultant


Your Accessibility Guide

…making your business more accessible for everyone and helping you get started on your accessibility journey!

Want to know how to get more customers?


Make your business more accessible!

I’m Dean Frank Reynolds, a disabled, Accessibility Expert based in the North East.

 I’d love to help you make your website and business spaces more accessible for EVERYONE.

photo of Dean Frank Reynolds outside wearing glasses

So, you might be wondering what I mean by making your business ‘more accessible’?

Well, put simply, I mean making it as EASY as possible for ALL people to ACCESS and USE your business.

Whether that’s accessibility in your physical places (shop, restaurant, office etc.) or your online spaces (website, social media, email). And when I say, ‘for EVERYONE’, I mean all your customers – whether they’re disabled or not.

Why should you care how accessible your business is?

Because whether you realise it, or not, accessibility impacts you, your staff, your customers, your business and ultimately your £££!


  • Around 20% of UK adults have a disability – if you’re business is accessible to them, that’s a lot of potential new sales for you!
  • Did you know, the purple pound is valued at a whopping £249 Billion in the UK?!
  • You have an obligation by law to make reasonable adjustments for staff and customers – with some easy changes you can ensure you’re legally safe and inclusive.
  • An accessible website can really boost your SEO rankings and Google is increasingly looking at this a few simple changes could see you rising up the rankings!
  • Great accessibility boosts everyone’s enjoyment of your businessand who doesn’t want happy customers and staff?


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Kind words from clients

“I just wanted to say thanks to Dean for a wonderful afternoon session. 

I do have a little knowledge of accessibility issues, but I learned so much from Dean that is useful and practical and really made me rethink some of the plans for the shop that I had. So, thank you for saving me from some potentially costly mistakes and also for such a friendly and fun session.”

Feedback from Accessibility in Retail training programme

” This morning we continued our accessibility journey with Your Accessibility Guide – Dean Frank Reynolds this time it was the new office to have a mini audit. It’s amazing what can be achieved by rearranging a few items.

It was like changing rooms! I would highly recommend Dean to anyone considering accessibility within their business.”

This Is Me Agency

How to make your business more accessible

Making your business more accessible and inclusive is easier than you think. Let me show you how to do it with one of my 3 key services…

Digital Audit

Digital Accessibility Services

Evaluate your online spaces (website and social media) and get recommendations for improvement which will boost accessibility to reach a wider audience/customer base – and it’s great for your SEO too!

Physical Accessibility Services

Evaluate your physical places (whether that’s a shop, restaurant, office, etc.) and get practical recommendations to make your business more accessible and enjoyable for everyone.

Accessibility Audit: Office
Disability Awareness Training

Training and Speaking

Pay me to talk about what I do best! From one-to-one training through to group workshops and conference presentations, I talk about accessibility in the workplace.

Worried that making your business more accessible is going to cost too much?

Don’t be. I’m all about finding the most cost-effective options for you and your business.

And more often than not, I recommend simple, practical and meaningful changes that have a big impact!

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Small, Easy-To-Do, Affordable Changes
Website Usability
Greater Accessibility, Usability and User Experience (UX)
Happy Customer
Boost Customer Experience and Retention
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Accessibility Consultant with a difference…

…and the difference is me!

I use my own stories and personal experiences, along with a lifetime of living as a disabled person, to help you find new, easy and innovative solutions to your accessibility problems.

Above all I take an honest and realistic approach to accessibility – to ensure your business is operating within the law (The Disability Discrimination Act), whilst providing the best online experience and offline environment for your customers.

I want to help you to take positive steps towards an inclusive and accessible business and get started on your accessibility journey today.

Ready for more happy customers?

Want to make it super easy to buy from you?  Great. Because I’m ready to help you!