Two ways to start

A £50 access clinic and a £750 deep dive. Two small ways into accessibility work, without starting at £3,000.

Most organisations that need an access audit will not start with one. A full Six Sides Audit is £3,000 and takes weeks, and if you are trying but stuck, you cannot get that past a board without already knowing what you are buying.

So there are two smaller ways in. One costs less than a team lunch. The other is real work at a price a manager can sign off alone. Both end with you knowing something you did not know that morning.

The Access Clinic

£50. Forty-five minutes. Video call with live captions, or in writing if that suits you better. The first twenty minutes are free, so you can find out whether this is any use before you pay for it.

Who it is for

An organisation, a venue, a team or a single person who knows something is not right and does not know where to start. Too small to commission an audit, or not ready to, or simply needing one honest conversation before deciding anything.

What happens

You describe your space, your service or your problem. No preparation, no documents, no tour. Just talk.

I ask the questions that surface what you have not looked at, working through the six domains: Physical, Visual, Auditory, Cognitive, Emotional and Cultural. Most organisations have thought hard about the first one and about none of the other five. That is not a failing. It is what the whole sector trained you to do.

What you leave with

  • A short written note within two working days, in your language rather than mine.
  • The zero-cost fixes, named specifically. Not "improve signage". The actual sign, the actual doorway, the actual sentence on your booking page.
  • An honest answer to whether you need an audit at all. Sometimes it is no, and I will say so.

What it is not

Not a report. Not a compliance check. Not a document you can wave at anyone. If you need something to show a funder or a board, you need the deep dive, and I will tell you that on the call rather than sell you a clinic that cannot do it.

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Small arts organisations, CICs and disabled individuals pay what they can. No justification asked, no form to fill in. Nobody is priced out of the cheapest door.
Book an access clinic

The Side-Specific Deep Dive

From £750. One or two domains, properly. £750 to £1,500 depending on size, and up to £3,000 for a large or complex single-domain job.

Who it is for

An organisation that already knows roughly where its problem is, and wants it looked at properly by someone who will not simply check it against a standard.

Typical shapes: a venue whose building works and whose communications do not. A service whose physical access is fine and whose cognitive load is punishing. An organisation that has been told its website passes an automated scan and suspects, correctly, that passing a scan is not the same as being usable.

What happens

You pick one or two of the six domains. I look at that domain across the whole experience rather than in one place. Not a checklist of a room, but what a real person meets from the moment they think about coming to you until they leave. Journeys, not pages. Journeys, not rooms.

Where the domain is Emotional or Cultural, this is the work no scanner and no checklist reaches.

What you leave with

  • A written report in accessible HTML, so your own disabled staff and board members can actually read it. Most access reports are PDFs that fail the standards they cite.
  • Findings tiered three ways, so you can act at any budget: the minimum that fixes it, the better answer, and the regenerative one that means nobody has to ask next time.
  • The zero-cost fixes listed separately at the front. There are always more than you expect, and they are the ones you can do this month.
  • Persona modelling: what this actually feels like for a specific person arriving on a specific day. That is the part that moves a board.
  • One follow-up conversation, included, once you have read it.

What it is not

Not a full Six Sides Audit. One or two domains means one or two domains, and the report will name what it did not look at, so nobody mistakes it for a clean bill of health.

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The report goes to the organisation it is about. If a funder or a commissioning body is paying, that is fine, and the contract still names the venue's right to receive the report and to talk to me about it afterwards. This is a term rather than a hope: seven audits have been commissioned through funders and not one reached the organisation it was written about.
Talk about a deep dive

How the two connect

The clinic ends with an honest answer about whether you need more. If you do not, you have spent £50 and saved yourself thousands, and I would rather that happened than sell you something you do not need.

Before we talk

Video with live captions is how these run, because I am profoundly deaf and captions are what make the conversation work. A phone call does not go well for either of us. If video does not suit you, we do it in writing instead and you get the same thing.

You can see what the written work looks like in this audit of a real office, photographs and all.